CXM

Company Overview — What Does Sprinklr, Inc. Do?

Sprinklr, Inc. provides enterprise cloud software products worldwide. The company offers Unified Customer Experience Management platform, a purpose-built to analyze unstructured customer experience data, built to scale across future and modern channels, and integrates all stages of the customer journey. Its products include Modern Research that enables its customers to listen, learn from, and act on insights gleaned from modern channels; Modern Care that enables brands to listen to, route, resolve and analyze customer service issues across modern and traditional channels; Modern Marketing and Advertising enables global brands to plan, create, publish, optimize, and analyze their organic/owned marketing content and paid advertising campaigns across modern channels; and Social Engagement and Sales allows customers listen to, triage, engage, and analyze conversations across modern channels. The company also provides professional, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York. Sprinklr, Inc. (CXM) is classified as a small-cap stock in the Technology sector, specifically within the Computer Software industry. The company is led by CEO Ragy Thomas and employs approximately 3,240 people. With a market capitalization of $1.5B, CXM is one of the notable companies in the Technology sector.

Sprinklr, Inc. (CXM) Stock Rating — Hold (April 2026)

As of April 2026, Sprinklr, Inc. receives a Hold rating with a composite score of 40.8/100 and 3 out of 5 stars from the Blank Capital Research quantitative model.CXM ranks #1,510 out of 4,446 stocks in our coverage universe. Within the Technology sector, Sprinklr, Inc. ranks #166 of 584 stocks, placing it in the upper half of its Technology peers. The rating is generated by a multi-factor model that weighs quality (30%), momentum (25%), value (15%), investment (10%), stability (10%), and short interest (10%).

CXM Stock Price and 52-Week Range

Sprinklr, Inc. (CXM) currently trades at $5.40. The stock lost $0.19 (3.4%) in the most recent trading session. The 52-week high for CXM is $9.40, which means the stock is currently trading -42.6% from its annual peak. The 52-week low is $5.12, putting the stock 5.5% above its annual trough. Recent trading volume was 3.6M shares, reflecting moderate market activity.

Is CXM Overvalued or Undervalued? — Valuation Analysis

Sprinklr, Inc. (CXM) carries a value factor score of 50/100 in the Blank Capital model, indicating fair valuation relative to historical norms. The trailing price-to-earnings ratio is 63.11x, compared to the Technology sector average of 45.27x — a premium of 39%. The price-to-book ratio stands at 2.49x, versus the sector average of 3.16x. The price-to-sales ratio is 1.81x, compared to 1.06x for the average Technology stock. On an enterprise value basis, CXM trades at 66.01x EV/EBITDA, versus 12.79x for the sector.

Overall, CXM's valuation appears roughly in line with sector benchmarks, suggesting the market is pricing the stock fairly given its current fundamentals and growth trajectory. Neither deep value nor significantly overpriced, the stock occupies a middle ground on valuation.

Sprinklr, Inc. Profitability — ROE, Margins, and Quality Score

Sprinklr, Inc. (CXM) earns a quality factor score of 44/100, signaling below-average profitability metrics relative to the broader market. The return on equity (ROE) is 3.9%, compared to the Technology sector average of -1.4%, which is below typical expectations for high-quality companies. Return on assets (ROA) comes in at 1.9% versus the sector average of -1.0%.

On a margin basis, Sprinklr, Inc. reports gross margins of 70.3%, compared to 50.9% for the sector. The operating margin is 2.7% (sector: -0.5%). Net profit margin stands at 2.8%, versus -1.5% for the average Technology stock. Revenue growth is running at 8.2% on a trailing basis, compared to 14.2% for the sector. Profitability is below benchmark levels, which may reflect industry headwinds, elevated reinvestment, or structural challenges.

CXM Debt, Balance Sheet, and Financial Health

Sprinklr, Inc. has a debt-to-equity ratio of 103.0%, compared to the Technology sector average of 43.0%. Leverage is within a manageable range for the industry, though investors should monitor debt trends over time. The current ratio is 1.60x, suggesting adequate working capital coverage. Total debt on the balance sheet is $0. Cash and equivalents stand at $190M.

CXM has a beta of 1.03, meaning it is roughly in line with the broader market in terms of price volatility. The stability factor score for Sprinklr, Inc. is 57/100, reflecting average volatility within the normal range for its sector.

Sprinklr, Inc. Revenue and Earnings History — Quarterly Trend

In TTM 2026, Sprinklr, Inc. reported revenue of $815M and earnings per share (EPS) of $0.09. Net income for the quarter was $23M. Gross margin was 70.3%. Operating income came in at $22M.

In FY 2026, Sprinklr, Inc. reported revenue of $857M and earnings per share (EPS) of $0.09. Net income for the quarter was $23M. Gross margin was 67.4%. Revenue grew 7.6% year-over-year compared to FY 2025. Operating income came in at $40M.

In Q2 2026, Sprinklr, Inc. reported revenue of $212M and earnings per share (EPS) of $0.05. Net income for the quarter was $13M. Gross margin was 68.2%. Revenue grew 7.5% year-over-year compared to Q2 2025. Operating income came in at $16M.

In Q1 2026, Sprinklr, Inc. reported revenue of $206M and earnings per share (EPS) of $-0.01. Net income for the quarter was $-2M. Gross margin was 69.5%. Revenue grew 4.9% year-over-year compared to Q1 2025. Operating income came in at $-2M.

Over the past 8 quarters, Sprinklr, Inc. has demonstrated a growth trajectory, with revenue expanding from $196M to $815M. Investors analyzing CXM stock should weigh these quarterly trends alongside the valuation and quality metrics discussed above.

CXM Dividend Yield and Income Analysis

Sprinklr, Inc. (CXM) does not currently pay a dividend. This is common among smaller companies in the Computer Software industry that prefer to reinvest cash flows into business expansion rather than returning capital to shareholders. Income-focused investors looking for Technology dividend stocks may want to explore other Technology stocks or use the stock screener to filter by dividend yield.

CXM Momentum and Technical Analysis Profile

Sprinklr, Inc. (CXM) has a momentum factor score of 23/100, signaling weak relative price performance. Stocks with low momentum scores have historically tended to continue underperforming in the near term. The investment factor score is 30/100, which measures capital allocation efficiency and asset growth patterns. The short interest score of 57/100 reflects moderate short selling activity.

CXM vs Competitors — Technology Sector Ranking and Peer Comparison

Within the Technology sector, Sprinklr, Inc. (CXM) ranks #166 out of 584 stocks based on the Blank Capital composite score. This places CXM in the upper half of all Technology stocks in our coverage universe. Key competitors and sector peers include IHS Holding Ltd (IHS) with a score of 55.0/100, VERISIGN INC/CA (VRSN) with a score of 56.0/100, ESCO TECHNOLOGIES INC (ESE) with a score of 51.7/100, CareCloud, Inc. (CCLD) with a score of 46.9/100, and MMTec, Inc. (MTC) with a score of 47.4/100.

Comparing CXM against the S&P 500 benchmark is also instructive for understanding relative performance. Investors can view the full CXM vs S&P 500 (SPY) comparison to assess how Sprinklr, Inc. stacks up against the broader market across all factor dimensions.

CXM Next Earnings Date

No upcoming earnings date has been announced for Sprinklr, Inc. (CXM) at this time. Check the earnings calendar for the latest scheduling updates across all stocks in our coverage universe.

Should You Buy CXM? — Investment Thesis Summary

Sprinklr, Inc. presents a balanced picture with arguments on both sides. Momentum is weak at 23/100, a headwind for near-term performance.

In summary, Sprinklr, Inc. (CXM) earns a Hold rating with a composite score of 40.8/100 as of April 2026. The rating is derived from the Blank Capital Research methodology, which combines six factor dimensions into a single quantitative ranking. Investors should consider these quantitative signals alongside their own fundamental research, risk tolerance, and investment time horizon before making buy or sell decisions on CXM stock.

Related Resources for CXM Investors

Explore more research and tools: CXM vs S&P 500 comparison, top Technology stocks, stock screener, our methodology, quality factor explained, value factor explained, momentum factor explained. Compare CXM head-to-head with peers: CXM vs IHS, CXM vs VRSN, CXM vs ESE.