CRM

Company Overview — What Does Salesforce, Inc. Do?

Salesforce, Inc. provides customer relationship management technology that brings companies and customers together worldwide. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers. The company's service offerings include Sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence, and deliver quotes, contracts, and invoices; and Service that enables companies to deliver trusted and highly personalized customer service and support at scale. Its service offerings also comprise flexible platform that enables companies of various sizes, locations, and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement. In addition, the company's service offerings include Marketing offering that enables companies to plan, personalize, and optimize one-to-one customer marketing journeys; and Commerce offering, which empowers brands to unify the customer experience across mobile, web, social, and store commerce points. Further, its service offerings comprise Tableau, an end-to-end analytics solution serving various enterprise use cases; and MuleSoft, an integration offering that allows its customers to unlock data across their enterprise. The company provides its service offering for customers in financial services, healthcare and life sciences, manufacturing, and other industries. It also offers professional services; and in-person and online courses to certify its customers and partners on architecting, administering, deploying, and developing its service offerings. The company provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California. Salesforce, Inc. (CRM) is classified as a large-cap stock in the Technology sector, specifically within the Computer Software industry. The company is led by CEO Marc R. Benioff and employs approximately 73,500 people, headquartered in San Francisco, California. With a market capitalization of $171.9B, CRM is one of the prominent companies in the Technology sector.

Salesforce, Inc. (CRM) Stock Rating — Reduce (April 2026)

As of April 2026, Salesforce, Inc. receives a Reduce rating with a composite score of 42.8/100 and 2 out of 5 stars from the Blank Capital Research quantitative model.CRM ranks #2,615 out of 4,446 stocks in our coverage universe. Within the Technology sector, Salesforce, Inc. ranks #281 of 584 stocks, placing it in the upper half of its Technology peers. The rating is generated by a multi-factor model that weighs quality (30%), momentum (25%), value (15%), investment (10%), stability (10%), and short interest (10%).

CRM Stock Price and 52-Week Range

Salesforce, Inc. (CRM) currently trades at $164.75. The stock lost $6.10 (3.6%) in the most recent trading session. The 52-week high for CRM is $296.05, which means the stock is currently trading -44.4% from its annual peak. The 52-week low is $174.57, putting the stock -5.6% above its annual trough. Recent trading volume was 18.1M shares, indicating strong institutional interest and high liquidity.

Is CRM Overvalued or Undervalued? — Valuation Analysis

Salesforce, Inc. (CRM) carries a value factor score of 61/100 in the Blank Capital model, indicating fair valuation relative to historical norms. The trailing price-to-earnings ratio is 26.00x, compared to the Technology sector average of 45.27x — a discount of 43%. The price-to-book ratio stands at 2.86x, versus the sector average of 3.16x. The price-to-sales ratio is 4.29x, compared to 1.06x for the average Technology stock. On an enterprise value basis, CRM trades at 15.19x EV/EBITDA, versus 12.79x for the sector.

Overall, CRM's valuation appears roughly in line with sector benchmarks, suggesting the market is pricing the stock fairly given its current fundamentals and growth trajectory. Neither deep value nor significantly overpriced, the stock occupies a middle ground on valuation.

Salesforce, Inc. Profitability — ROE, Margins, and Quality Score

Salesforce, Inc. (CRM) earns a quality factor score of 50/100, indicating solid business quality with consistent operational execution. The return on equity (ROE) is 11.0%, compared to the Technology sector average of -1.4%, which is within a healthy range. Return on assets (ROA) comes in at 5.8% versus the sector average of -1.0%.

On a margin basis, Salesforce, Inc. reports gross margins of 77.4%, compared to 50.9% for the sector. The operating margin is 20.6% (sector: -0.5%). Net profit margin stands at 16.5%, versus -1.5% for the average Technology stock. Revenue growth is running at 9.8% on a trailing basis, compared to 14.2% for the sector. The overall profitability profile is adequate, though there may be room for margin expansion.

CRM Debt, Balance Sheet, and Financial Health

Salesforce, Inc. has a debt-to-equity ratio of 24.0%, compared to the Technology sector average of 43.0%. The low leverage indicates a conservative balance sheet with significant financial flexibility. The current ratio is 0.76x, which may signal near-term liquidity tightness. Total debt on the balance sheet is $14.44B. Cash and equivalents stand at $8.98B.

CRM has a beta of 0.93, meaning it is roughly in line with the broader market in terms of price volatility. The stability factor score for Salesforce, Inc. is 62/100, reflecting average volatility within the normal range for its sector.

Salesforce, Inc. Revenue and Earnings History — Quarterly Trend

In TTM 2026, Salesforce, Inc. reported revenue of $39.34B and earnings per share (EPS) of $7.85. Net income for the quarter was $6.50B. Gross margin was 77.4%. Operating income came in at $8.11B.

In FY 2026, Salesforce, Inc. reported revenue of $41.52B and earnings per share (EPS) of $7.85. Net income for the quarter was $7.46B. Gross margin was 77.7%. Revenue grew 9.6% year-over-year compared to FY 2025. Operating income came in at $8.33B.

In Q2 2026, Salesforce, Inc. reported revenue of $10.24B and earnings per share (EPS) of $1.97. Net income for the quarter was $1.89B. Gross margin was 78.1%. Revenue grew 9.8% year-over-year compared to Q2 2025. Operating income came in at $2.33B.

In Q1 2025, Salesforce, Inc. reported revenue of $9.83B and earnings per share (EPS) of $1.61. Net income for the quarter was $1.54B. Gross margin was 77.0%. Operating income came in at $1.94B.

Over the past 8 quarters, Salesforce, Inc. has demonstrated a growth trajectory, with revenue expanding from $9.32B to $39.34B. Investors analyzing CRM stock should weigh these quarterly trends alongside the valuation and quality metrics discussed above.

CRM Dividend Yield and Income Analysis

Salesforce, Inc. (CRM) currently pays a dividend yield of 0.6%. At this yield, a $10,000 investment in CRM stock would generate approximately $$63.00 in annual dividend income. With a net margin of 16.5%, the dividend appears well-covered by earnings, suggesting sustainable payouts going forward.

CRM Momentum and Technical Analysis Profile

Salesforce, Inc. (CRM) has a momentum factor score of 23/100, signaling weak relative price performance. Stocks with low momentum scores have historically tended to continue underperforming in the near term. The investment factor score is 29/100, which measures capital allocation efficiency and asset growth patterns. The short interest score of 40/100 reflects moderate short selling activity.

CRM vs Competitors — Technology Sector Ranking and Peer Comparison

Within the Technology sector, Salesforce, Inc. (CRM) ranks #281 out of 584 stocks based on the Blank Capital composite score. This places CRM in the upper half of all Technology stocks in our coverage universe. Key competitors and sector peers include IHS Holding Ltd (IHS) with a score of 55.0/100, VERISIGN INC/CA (VRSN) with a score of 56.0/100, ESCO TECHNOLOGIES INC (ESE) with a score of 51.7/100, CareCloud, Inc. (CCLD) with a score of 46.9/100, and MMTec, Inc. (MTC) with a score of 47.4/100.

Comparing CRM against the S&P 500 benchmark is also instructive for understanding relative performance. Investors can view the full CRM vs S&P 500 (SPY) comparison to assess how Salesforce, Inc. stacks up against the broader market across all factor dimensions.

CRM Next Earnings Date

No upcoming earnings date has been announced for Salesforce, Inc. (CRM) at this time. Check the earnings calendar for the latest scheduling updates across all stocks in our coverage universe.

Should You Buy CRM? — Investment Thesis Summary

The quantitative profile for Salesforce, Inc. suggests caution. The value score of 61/100 suggests attractive pricing relative to fundamentals. Momentum is weak at 23/100, a headwind for near-term performance. Low volatility (stability score 62/100) reduces downside risk.

In summary, Salesforce, Inc. (CRM) earns a Reduce rating with a composite score of 42.8/100 as of April 2026. The rating is derived from the Blank Capital Research methodology, which combines six factor dimensions into a single quantitative ranking. Investors should consider these quantitative signals alongside their own fundamental research, risk tolerance, and investment time horizon before making buy or sell decisions on CRM stock.

Related Resources for CRM Investors

Explore more research and tools: CRM vs S&P 500 comparison, top Technology stocks, stock screener, our methodology, quality factor explained, value factor explained, momentum factor explained. Compare CRM head-to-head with peers: CRM vs IHS, CRM vs VRSN, CRM vs ESE.