FRSH

Company Overview — What Does Freshworks Inc. Do?

Freshworks Inc., a software development company, provides modern software-as-a-service products worldwide. The company offers Freshdesk Support Desk that enables businesses to delight their customers at every service engagement touchpoint across traditional channels, including email, as well as modern channels, such as messaging and social media; Freshdesk Messaging, which provides agents with a modern conversational user interface to engage with customers across web, mobile, and social messaging applications; Freshdesk Contact Center that helps agent with cloud-based telephony system to connect with customers; Freshdesk Omnichannel Suite, an integrated suite to engage and track customers across digital and traditional channels; and Freshdesk Customer Success that helps customer success managers at B2B subscription companies. It also provides Freshsales, which provides configure-price-quote functionality to create quotes and AI-driven pipeline management to help salespeople predict deals performance; Freshmarketer, a marketing automation solution to acquire, engage, and retain customers; and Freshsales Suite, an unified sales and marketing solution that allows businesses to engage and track customers, as well as Freshservice that enables organizations to use its AI-powered service management capabilities to streamline IT service delivery. In addition, the company offers Freshteam, a HR Management solution that allows businesses to manage the entire employee lifecycle, including recruiting, employee onboarding, and other HR workflows; Freshping, a solution to monitor website availability, and get alerts and status pages; Freshstatus, which allows businesses to create a custom branded website status page; and Freshworks Neo, a platform that enables customers to extend and integrate Freshworks solutions to mold their business processes. Freshworks Inc. was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. The company was incorporated in 2010 and is headquartered in San Mateo, California. Freshworks Inc. (FRSH) is classified as a mid-cap stock in the Technology sector, specifically within the Computer Software industry. The company is led by CEO Rathna G. Mathrubootham and employs approximately 5,400 people. With a market capitalization of $2.3B, FRSH is one of the notable companies in the Technology sector.

Freshworks Inc. (FRSH) Stock Rating — Reduce (April 2026)

As of April 2026, Freshworks Inc. receives a Reduce rating with a composite score of 34.9/100 and 2 out of 5 stars from the Blank Capital Research quantitative model.FRSH ranks #3,349 out of 4,446 stocks in our coverage universe. Within the Technology sector, Freshworks Inc. ranks #394 of 584 stocks, placing it in the lower half of its Technology peers. The rating is generated by a multi-factor model that weighs quality (30%), momentum (25%), value (15%), investment (10%), stability (10%), and short interest (10%).

FRSH Stock Price and 52-Week Range

Freshworks Inc. (FRSH) currently trades at $7.60. The stock lost $0.34 (4.3%) in the most recent trading session. The 52-week high for FRSH is $16.48, which means the stock is currently trading -53.9% from its annual peak. The 52-week low is $6.79, putting the stock 11.9% above its annual trough. Recent trading volume was 7.0M shares, reflecting moderate market activity.

Is FRSH Overvalued or Undervalued? — Valuation Analysis

Freshworks Inc. (FRSH) carries a value factor score of 46/100 in the Blank Capital model, indicating fair valuation relative to historical norms. The trailing price-to-earnings ratio is 11.98x, compared to the Technology sector average of 45.27x — a discount of 74%. The price-to-book ratio stands at 2.24x, versus the sector average of 3.16x. The price-to-sales ratio is 2.88x, compared to 1.06x for the average Technology stock. On an enterprise value basis, FRSH trades at 43.73x EV/EBITDA, versus 12.79x for the sector.

Overall, FRSH's valuation appears roughly in line with sector benchmarks, suggesting the market is pricing the stock fairly given its current fundamentals and growth trajectory. Neither deep value nor significantly overpriced, the stock occupies a middle ground on valuation.

Freshworks Inc. Profitability — ROE, Margins, and Quality Score

Freshworks Inc. (FRSH) earns a quality factor score of 37/100, signaling below-average profitability metrics relative to the broader market. The return on equity (ROE) is -3.6%, compared to the Technology sector average of -1.4%, which is below typical expectations for high-quality companies. Return on assets (ROA) comes in at -2.4% versus the sector average of -1.0%.

On a margin basis, Freshworks Inc. reports gross margins of 84.6%, compared to 50.9% for the sector. The operating margin is -8.5% (sector: -0.5%). Net profit margin stands at -4.9%, versus -1.5% for the average Technology stock. Revenue growth is running at 23.5% on a trailing basis, compared to 14.2% for the sector. Profitability is below benchmark levels, which may reflect industry headwinds, elevated reinvestment, or structural challenges.

FRSH Debt, Balance Sheet, and Financial Health

Freshworks Inc. has a debt-to-equity ratio of 55.0%, compared to the Technology sector average of 43.0%. Leverage is within a manageable range for the industry, though investors should monitor debt trends over time. The current ratio is 2.20x, indicating strong short-term liquidity. Total debt on the balance sheet is $0. Cash and equivalents stand at $421M.

FRSH has a beta of 1.14, meaning it is roughly in line with the broader market in terms of price volatility. The stability factor score for Freshworks Inc. is 47/100, reflecting average volatility within the normal range for its sector.

Freshworks Inc. Revenue and Earnings History — Quarterly Trend

In TTM 2026, Freshworks Inc. reported revenue of $803M and earnings per share (EPS) of $0.63. Net income for the quarter was $-38M. Gross margin was 84.6%. Operating income came in at $-65M.

In FY 2025, Freshworks Inc. reported revenue of $839M and earnings per share (EPS) of $0.63. Net income for the quarter was $184M. Gross margin was 85.0%. Revenue grew 16.4% year-over-year compared to FY 2024. Operating income came in at $13M.

In Q3 2025, Freshworks Inc. reported revenue of $215M and earnings per share (EPS) of $-0.02. Net income for the quarter was $-5M. Gross margin was 84.7%. Revenue grew 15.3% year-over-year compared to Q3 2024. Operating income came in at $-7M.

In Q2 2025, Freshworks Inc. reported revenue of $205M and earnings per share (EPS) of $-0.01. Net income for the quarter was $-2M. Gross margin was 84.8%. Revenue grew 17.5% year-over-year compared to Q2 2024. Operating income came in at $-9M.

Over the past 8 quarters, Freshworks Inc. has demonstrated a growth trajectory, with revenue expanding from $174M to $803M. Investors analyzing FRSH stock should weigh these quarterly trends alongside the valuation and quality metrics discussed above.

FRSH Dividend Yield and Income Analysis

Freshworks Inc. (FRSH) does not currently pay a dividend. This is common among smaller companies in the Computer Software industry that prefer to reinvest cash flows into business expansion rather than returning capital to shareholders. Income-focused investors looking for Technology dividend stocks may want to explore other Technology stocks or use the stock screener to filter by dividend yield.

FRSH Momentum and Technical Analysis Profile

Freshworks Inc. (FRSH) has a momentum factor score of 17/100, signaling weak relative price performance. Stocks with low momentum scores have historically tended to continue underperforming in the near term. The investment factor score is 25/100, which measures capital allocation efficiency and asset growth patterns. The short interest score of 55/100 reflects moderate short selling activity.

FRSH vs Competitors — Technology Sector Ranking and Peer Comparison

Within the Technology sector, Freshworks Inc. (FRSH) ranks #394 out of 584 stocks based on the Blank Capital composite score. This places FRSH in the lower half of all Technology stocks in our coverage universe. Key competitors and sector peers include IHS Holding Ltd (IHS) with a score of 55.0/100, VERISIGN INC/CA (VRSN) with a score of 56.0/100, ESCO TECHNOLOGIES INC (ESE) with a score of 51.7/100, CareCloud, Inc. (CCLD) with a score of 46.9/100, and MMTec, Inc. (MTC) with a score of 47.4/100.

Comparing FRSH against the S&P 500 benchmark is also instructive for understanding relative performance. Investors can view the full FRSH vs S&P 500 (SPY) comparison to assess how Freshworks Inc. stacks up against the broader market across all factor dimensions.

FRSH Next Earnings Date

No upcoming earnings date has been announced for Freshworks Inc. (FRSH) at this time. Check the earnings calendar for the latest scheduling updates across all stocks in our coverage universe.

Should You Buy FRSH? — Investment Thesis Summary

The quantitative profile for Freshworks Inc. suggests caution. The quality score of 37/100 flags below-average profitability. Momentum is weak at 17/100, a headwind for near-term performance.

In summary, Freshworks Inc. (FRSH) earns a Reduce rating with a composite score of 34.9/100 as of April 2026. The rating is derived from the Blank Capital Research methodology, which combines six factor dimensions into a single quantitative ranking. Investors should consider these quantitative signals alongside their own fundamental research, risk tolerance, and investment time horizon before making buy or sell decisions on FRSH stock.

Related Resources for FRSH Investors

Explore more research and tools: FRSH vs S&P 500 comparison, top Technology stocks, stock screener, our methodology, quality factor explained, value factor explained, momentum factor explained. Compare FRSH head-to-head with peers: FRSH vs IHS, FRSH vs VRSN, FRSH vs ESE.